All appointments can be made by contacting reception at, 03 5784 5555, and requesting an appointment with the Financial Counsellor.
Latest News from the Financial Counselling Team:
Carted & Non Mains Water Rebate (tank water)
People on low income with a pension concession or health care card in rural Victoria , may be eligible for rebates on carted and non-mains water rebates (tank water).
The Non Mains Utility Relief Grant Scheme
This is also available for customers holding the above cards and usually provides a one off assistance for people suffering a short term financial crisis (within past 12 months) to purchase both tank water and bottled gas (LPG)
Application forms can be obtained from the Concessions Unit at Department of Human Services - toll free 1800 658 521